Jeremy, we appreciate the time you took to share your comments. In fact, there are dozens of highly trained, professional transport coordinators at AutoStar, with several customer service coordinators to make sure your transport goes smoothly. Save time, save money, and save hassle by allowing AutoStar Transport to take care of your next vehicle transport. Thanks, from ALL of us at AutoStar! Call Brian Douglas for personalized service and follow through at 888 802 8250 x2245 or brian.douglas@autostartransport.com