Company Response Review Report Review
It was winter and the driver had my car running and warming up for me!

Darlene Johnson Submitted this review about AutoStar Transport Express
Review made Live: 1/28/2012 1:41:00 PM
I called about 50 places to ship my new Lancer from the dealer in Florida to my home in Michigan. Some were as high as over $1200. I checked all of them for their time in business and the BBB reports. I was very hesitant with this entire set-up of shipping my car with total strangers. Autostar kept in touch with many emails which made me feel safer that they were a "real"company! I was so impressed with their empathy for my concerns and were very curtious with them. I picked a drop off spot so that the rate was a little less, as I live far North in Michigan. I picked a mall in Green Bay, as the parking lot was big enough to unload the car vs. maybe a neighborhood street. I was a little late in getting there. I kept in touch with the driver via cell phone and he was soooo nice! $575.00 was a great bargain, for how smoothly everything went! They even let me store items to bring back in my trunk! The driver made sure the snow was removed from my car and that it was warmed up and running for me before I got there. He was the sweetest man! I would definitely do this again with this company. Don't look anywhere else as it might be risky. This company is the for real, no doubts. I am a nurse and work hard for my money and was glad to do business with people that werre respectful and showed value for my property. I couldn't wait to post this as I know how hard it was to find this one. I got lucky!
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Michigan
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
254641-NL
Quote or Order Cost:
$575

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 1/30/2012 4:45:00 PM
Darlene, It was a pleasure to get your car there safely and by the looks of what you said, almost at half the price you were getting quotes for. Autostar and I will be happy to provide the same stellar service for you or anyone else you know that needs to transport their vehicle. Thank you for your positive feedback. john.imbastari@autostartransport.com or 1-888-802-8250 ext. 2253