Company Response Review Report Review
Moving the Fiance

Kirk Submitted this review about AutoStar Transport Express
Review made Live: 9/19/2011 4:10:00 PM
I had a really good experience with Autostar Transport. I had requested quotes from several shippers and had found Autostar to be quite reasonable and one of the lower quotes. All reviews seemed to be in order even with a few that had issues, which I liked since they show that the shipper included good and bad reports on their website. Think about it.... LOL.


Regardless after a little hiatus from work I returned to TX and shot George a note requesting what it would take to get the ball rolling. He then, to my amazement called me on a Wed and said he could have my fiancee's car to us on Friday that a carrier was available and in the area ready to pick up same day. We were estatic. Unfortunately... a few hours the carrier backed out. I assume it was due to the location of the vehicle being a good hour from any interstate and in an area of significant crooked 2 lane roads.... George called and was beside himself but vowed to find another carrier.


The following Thursday Geroge and team had found another carrier who knew the area and was ready to go. Yea there was a slight increase in charge but due to the area I was not suprised at all. Vehicle was picked up on time Friday morning and delivered Sunday evening... A DAY EARLY.


Everyone I dealt with were great and other than the one hicup with a carrier backing out everything went perfectly. I would refer this company to others and use them again.
Shipment Details
Origin State:
North Carolina
Pickup:
Early
Destination State:
Texas
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
207326-DS
Quote or Order Cost:
$775

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 9/20/2011 9:42:00 AM
Thank you for the kind review Kirk. Even though the first carrier was not able to pick up your vehicle you remained patient. We got a carrier shortly after and everything worked out perfect. If you or anyone you know need a vehicle transported please give me a call. George 888-802-8250 ext 2238 george.prestera@autostartransport.com