Company Response Review Report Review
WORST SERVICE EVER

Bill Submitted this review about Auto Transport 123
Review made Live: 11/10/2015 2:31:00 PM
Had Used AutoTransport123 on 1 previous occasion and was thrilled with the result. Not so much this time. Car was promised to be picked up 8 days ago, called every couple days to find out what was going on, always given promise to pick up next day. Today, 8 days late, Ross has not returned my phone calls nor responded to emails. I called my regular carrier - DAS Auto shippers. Their price was $94 less and I know I can count on them. NEVER USE AUTOTRANSPORT123.

UPDATE: The company offered me $100 to take this review down, I declined, so they reported to Transport reviews that I was never a customer. As soon as I proved I was, they started calling my phone non-stop, blowing it up, even after I asked them never to call again. Very shady business practices, BUYER BEWARE!!!
Shipment Details
Origin State:
Ohio
Pickup:
Not Provided
Destination State:
California
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
984695-VR
Quote or Order Cost:
$1050

Company Response
Keith from Auto Transport 123 Submitted this response.
Response Date: 11/10/2015 2:52:00 PM
Bill sorry for any issues. The carrier assigned for your order has a mechanical issue and strung us along as well. While we do not enjoy trucking issues they do happen. We feel bad that you were a return customer who had to deal with this. We have therefore refunded any fees to your account and offer a public apology for this mis service on our part. While all customers are important to us, our return customers are THE most important. Sorry Bill and happy trails!