Fan Fei Chong
Submitted this review about Auto Transport 123 Review made Live: 10/22/2014 10:22:00 AM
It was a pleasure to do business with AutoTransport123. I was initially a little bit skeptical with all the 5-star reviews they got on TransportReviews.com, because I thought anyone could have left a positive review for their own company. What really convinces me is the pattern of negative review they got - they got fewer and less frequent negative reviews, and the way they handle the complaints also convince me that they worth a try. Of course, my primary contact, Jerard is also worth mentioning, always patient and courteous. Allow me to think through it. Appreciate it. As for the service itself, Freight Movers - the transporter they picked for me was great. Kevin, my driver, was on time and kept good communication with me. I was initially worried that my vehicle would be picked up and delivered before I arrive at my destination, but then he communicated with me and discussed options with me - make me feel comfortable the whole process. The vehicle was delivered on time and in the same condition as it was picked up.
I highly recommend AT123 and Freight Movers (and especially Kevin Brown)
Last word from a former skeptics, if you are turned off by AT123's less then stellar grade on BBB, make sure you check out the complaints on Transportreivew for the other so called A BBB-rated companies. I think you would reach at the same conclusion as I do - with the size of their business, AT123 is quite trustworthy.
Shipment Details
Origin State:
Tennessee
Pickup:
On Time
Destination State:
North Carolina
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
621561
Quote or Order Cost:
$625
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