Company Response Review Report Review
Spoofed Calls, voice disguising apps and lies

Christine Submitted this review about Auto Shipping Today
Review made Live: 10/22/2015 4:38:00 PM
I had opted not to go with this company because of the reviews I read online but I accidentally emailed them (meaning to email the company I did go with) to change the pick up location. I then received two less than professional responses from Joe which I did not respond to - both basically saying that he would know who I went with because I would be up on the board and if I priced too low I may not get a driver. The following morning I received a call from a "Tom" with the company that I did decide to go with, saying my pick up date was moved to a later date and the cost was going to go up $100. 15 minutes after that I received a 3rd email from Joe saying that he would have a driver for me if I needed it. I called the company I went with (East West Auto) and they have no Tom that works there, they did not change dates and did not change the rates. Draw your own conclusions but I am fairly certain he used an app to spoof my legit companies phone number to interfere with my scheduled delivery. "Tom" also used some sort of voice disguising tools. I emailed Joe to let him know what I thought and asked him not to contact me again. The following day I received a call from "Dustin" saying they have my order and a driver for me. They put me on the board and priced it $25 higher hoping to entice drivers to use them and not my actual dealer that I had decided to go with. I have a screenshot of it but don't have a place to upload it here. If this company is this shady to try and earn someone's business, imagine how unethical they are about getting your car from point A to point B?
Shipment Details
Origin State:
Maine
Pickup:
Not Provided
Destination State:
Arizona
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2261
Quote or Order Cost:
$899

Company Response
Joe Palladino from Auto Shipping Today Submitted this response.
Response Date: 2/6/2016 12:25:00 PM
We have looked into this review and came to conclusion that this person is NOT a confirmed customer of ours! We like to hold a very high standard here at Auto Shipping Today and are saddened by this bogus review!