Mark, you are very welcome, thank you for appreciating my expertise and knowledge of the industry. When shopping around for brokers/quotes you SHOULD be told how it works and what to expect. I give quotes all day long and about 99% of the callers have no understanding of the industry even after speaking to several brokers prior to me. I treat customers like they are my family. Thank you for the great review, Malia. MALIA 503-836-1028 CALL/TEXT * 18 YEARS WITH ASG * malia@autoshippinggroup.com