Company Response Review Report Review
Great Service

James Baker Submitted this review about Auto Shipping Group LLC
Review made Live: 7/18/2016 11:17:00 AM
My oldest son who is in the Air Force and his younger brother were traveling from Alaska to Georgia when the Excursion they were driving started having trouble at Yellowstone they paid a hefty repair bill only to make it to Casper WY. before it broke again. I told them get a rental and we will find someone to ship the Excursion home. After several emails and calls to Transport Companies I came across Auto Shipping Group and talked with Jessica. What a pleasure to deal with such a nice person. I explained the trouble and also that this Excursion was lifted 6" standing almost 8 feet tall and weighing over 9500lbs. Jessica assured me she would find someone to handle it and she did. The initial quote was agreed upon and the order was placed. I was contacted 3 days later and she found a Transport company that could pick it up that day. A small increase in price was excepted for the size and Riley from MWT Logistics contacted me and said he was at the pick-up point for loading. Three days later I was again contacted by Riley from MWT Logistics and he was meeting us at the drop off point. What a great transaction. I do feel sorry for Riley from MWT Logistics seems his boss wasn't doing him right but he still completed the job and we Thank them for that. I highly recommend Auto Shipping Group and to make your life easier just give them all the information and details upfront. I have found that most shipping problems come from the person shipping rather then the shipper. Also remember things happen when shipping vehicles so be patient and understanding it just might be your fault something went wrong.
Shipment Details
Origin State:
Wyoming
Pickup:
On Time
Destination State:
Georgia
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
11178638
Quote or Order Cost:
$1259

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 7/18/2016 4:36:00 PM
Call Jessica Nichols @ (360) 284-7180 jessica@autoshippinggroup.com Thank you very much James! I am glad that I was able to get your son's car back to him so quickly. It was a pleasure working with you, thanks again James!