Company Response Review Report Review
Auto Shipping Group was helpful but the shipping company used was unsatisfactory

Dana Submitted this review about Auto Shipping Group LLC
Review made Live: 8/24/2015 8:57:00 AM
While my dealings with Auto Shipping Group were satisfactory, the company that was hired to transport my vehicle was poor and the communication between dispatcher and driver was poor. My car arrived early, and while this is usually a good thing I specified in my order that the car must not be there earlier than the 15th. The driver called me on the 13th saying my car was ready for pickup. Because I was driving cross-country to move I was not yet there and was unable to take the car from him. I had to rush my drive ahead of schedule and drive through the night to get there because he was insistent that I pick up the car early (even though I had requested NO EARLIER than the 15th for pickup). The driver called me more than several times to pressure me into getting to my new home early - and was extremely uncooperative/unwilling to yield to my specified schedule.
Shipment Details
Origin State:
Arizona
Pickup:
On Time
Destination State:
New Jersey
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Kimberly Freiley 360-200-6854
Quote or Order Cost:
$1157

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 8/24/2015 9:43:00 AM
Kimberly@Autoshippinggroup.com 360-200-6854 CALL, TEXT OR EMAIL ME FOR A FREE QUOTE. I HAVE BEEN WITH OUR COMPANY GOING ON 9 YEARS NOW! A+ ACCREDITED! Dana, I am so sorry that they insisted on that. I was unaware of this! Until now I have heard nothing about this issue. We did note no delivery before the 15th, although dates are all estimates. Again I am sorry you had to deal with this, you should have called us. We could have helped you get this straightened out. Again I am sorry you had to deal with this.