Company Response Review Report Review
Auto Shipping Group

Ty Miller Submitted this review about Auto Shipping Group LLC
Review made Live: 3/20/2015 9:32:00 PM
To be perfectly clear, the only reason I chose Auto Shipping Group was because of the reviews on Chell Hart. They weren't the cheapest yet they weren't the most expensive. That said, Chell is exceptional. We had a little mishap on the quote and the subsequent payment of the shipping fee. Chell busted her but to help correct the situation. All turned out great. The driver was awesome. He picked up my car on time and delivered it a day early which was fine with me. The overall experience was very good and I would definitely use Auto Shipping Group again and I would ask to use the same carrier. Admittedly I was very nervous about shipping my car but Chell made the entire experience very painless and stress free. Great experience overall...Thanks Chell for everything.
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
Rhode Island
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
11014401
Quote or Order Cost:
$1427

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 3/23/2015 12:59:00 PM
Chell Hart **(360) 464-1039** chellh@autoshippinggroup.com Dear Ty, I still can't believe I botched your break down sheet for the payment! Oye!! You were an awesome customer to work with and I really appreciated your understanding about the mistake. I hope you will remember me to those you know will need my services. I promise to take care of them to the same standard- but without the mistake! Hope you are enjoying your vehicle! Take Care, Chell