Company Response Review Report Review
Review

Clem Mciver Submitted this review about Auto Shipping Group LLC
Review made Live: 9/8/2014 11:28:00 AM
My wife and myself are totally satisfy with the service we received in the relocation of our vehicle. Martha Castillo was very knowledgeable and followed through and answer all of our questions regarding this process. However we did have one issue with the process of payment with Martha. We were under the impression that we could pay the total amount on our credit card. In reality it was only the down payment and the remainder would have to be paid after the vehicle was delivered to its destination. We came to a consensus after the vehicle was loaded and the rest went through without any issues. Would we use the company again....Yes..... Would we recommend Martha to our friends and use her again.... a Big Yes. Thanks Martha for giving us almost excellent service.LOL
Shipment Details
Origin State:
Michigan
Pickup:
On Time
Destination State:
Maryland
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1011495
Quote or Order Cost:
$700

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 9/8/2014 3:26:00 PM
MARTHA CASTILLO 360-853-2831 CALL FOR A FREE QUOTE! Thank you for the review. Not only was I able to get your car shipped within the exact time frame you desired, I saved you $200 from what we had initially quoted you. I'm sorry there was a misunderstanding on payment at delivery but am glad we were able to get it figured out. Thanks again. MC