Company Response Review Report Review
Good Price, Late Delivery

Whitney Submitted this review about Auto Shipping Group LLC
Review made Live: 7/6/2014 6:54:00 PM
When I was trying to quickly navigate through the trove of auto shipping companies online, I was happy to see such glowing reviews for Auto Shipping Group (ASG). I chose ASG, and following my less-than-satisfactory experience, I understood why. After my car was finally delivered, I received an email offering a possible reimbursement for my costs if I gave the representative from ASG a five-star review, which in my opinion, is an affront to the integrity of this forum. Price was reasonable ($1045 from Seattle to New Haven, CT), but delivery was several days later than I was quoted. The car arrived on the 13th day, after being quoted 8-10 days at signing my contract.
Shipment Details
Origin State:
Washington
Pickup:
On Time
Destination State:
Connecticut
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1009395
Quote or Order Cost:
$1045

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 7/7/2014 1:19:00 PM
Lance Staab 360-940-7941 lance@autoshippinggroup.com Hi Whitney, thank you for the review. However I would like to know more about my service than the late delivery of the vehicle which can happen in our industry. You have to remember that the carriers are driving clear across the US and who knows what can happen in the process. As a broker I do my best to make sure I am available to all my customers even on my day offs. I do appreciate your review. Thank you