Company Response Review Report Review
Customer Service

Lonzo Lucas, Judge (ret) Submitted this review about Auto Shipping Group LLC
Review made Live: 6/29/2014 8:20:00 PM
We needed to move our vehicle from Georgia to California, numerous companies contacted us; however, we choose Auto Shipping Group, based upon our contact with it's agent, Cassie Swyers. Cassie promised that she would "hold our hand" throughout the process, which she did. She called every day to give an update on the status of shipping. She advocated on our behalf to get a lower price and she was always available for telephone questions, when she was not in the office she kept staff updated and when we spoke with other staff they had been briefed by Cassie and gave us accurate information. Other than good customer service, no incentive has been offered to me by Auto Shipping Group or any other person to induce this rating. I would definitely use Auto Shipping Group if I have needs in the future and will recommend the company and especially, Cassie to any one who needs to transport a vehicle.
Lonzo
Shipment Details
Origin State:
Georgia
Pickup:
On Time
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Cassie Swyers
Quote or Order Cost:
$1100

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 7/3/2014 1:46:00 PM
Cassie Swyers direct line 360-853-2825 cassie@autoshipping.com Oh Lonzo, it was a pleasure doing business with you. You are so very easy to communicate with, it made my job quite easy. Bless you. Cassie