Company Response Review Report Review
Transporting car from Rochester to Texas

Lisa B. Olek Submitted this review about Auto Shipping Group LLC
Review made Live: 6/13/2014 2:44:00 PM
I had signed up with another company. I was very displeased with their company. I called
Auto Transport. I was assigned Stephanie Hamilton. She was very pleasant and understanding.She had a pick up for me the next day but I could not do it. Having one person to deal with in this experience made it so much easier than getting a different person each time you call. She made my experience very pleasant.
The men that arrived on the transporter were very polite and easy to talk to. They gave a date it would be delivered and it arrived on time. They even called me before they delivered it in Texas, 4 days later. The house I had it delivered to was on a hill. They brought it right to her house and she was surprised because the last time she had a transporter come they would not bring it up the hill. The person who received the car on the other end was also pleased with the service.
It was a great experience with this company and I would use it again.
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Olek
Quote or Order Cost:
$1100

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 6/13/2014 4:42:00 PM
***STEPHANIE HAMILTON***360-853-2803***stephanie@autoshippinggroup.com***5 Star Service***Lisa, Thank you so much for the wonderful review. It was a pleasure assisting you with your auto relocation. I am happy to hear i was able to turn this experience around for you. Feel free to contact me again for another auto transport should this need arise again. Take Care Lisa!