CROOKS!

David Submitted this review about Auto Cars Transportation
Review made Live: 7/9/2010 1:14:00 PM
They are crooks. We paid them to have a vehicle shipped from one state to the other... but they never showed up to pick up the vehicle!

After calling and trying to get a hold of a live person... their response was "Sorry for the inconveniance of our driver not showing up... but we use 3rd parties... so it's not our fault. In order to fix the situation, you will have to make another deposit so that we can arrange for another driver to pick up the car."

After hearing from the owner of the company... thru his staff... the situation is the same. They have our money... and our car continues to sit in another state... parked in front of an empty house... because we refuse to give them any more money for something that we already paid for to have done.

Worse yet... the owner of this fine company won't give us our money back!

From the top down... they are crooks.

I am still waiting to hear back from the owner today. If I don't, I will be filing with Visa and Mastercard Fraud Centers as well as the Better Business Bureau and the State of Florida's Fraud Center and a couple of the news channels' investigative reports programs. They need to be put out of business.

Company Response
Avi D. from Auto Cars Transportation Submitted this response.
Response Date: 7/12/2010 6:30:00 AM
David doesn’t tell the truth on purpose to cause harm to our company and we reserve our right to legal action to sue him for defamation and causing intentional damage. I never spoke with David until after receiving the email telling lies and slanders. All our conversations was with David's sister, whose name is on the Order, the last call was to inform her that we have a driver for her. As per our agreement, if a customer wants to cancel his order in accordance with the terms of the agreement, he should send the request via email and we'll refund the money as agree. Request to cancel the Order of service came to us via email after the driver was assigned and the customer claimed that he found another company which they’re willing to pick-up his vehicle at the same day and deliver it to the destination within three days. The distance from Pick-up to Delivery is 2150 Miles and can’t be delivered waiting 3 days.