Susan
Submitted this review about Angels Moving Autos Review made Live: 10/14/2008 11:29:00 PM
I spent weeks researching trucking companies. I asked everyone I knew, if they could recommend a firm. I finally chose Angels Moving Autos because their reviews on this site were pretty consistently excellent. I swallowed hard and hoped. I was entrusting them with a rather substantial asset, my car.
I called on Thursday morning and received a very courteous response. By Thursday evening they had arranged that the car would be picked up on Friday. A very courteous young couple picked up my car with a flat bed truck. By Monday, the car was in Texas. I think I lucked out by being the last on a transport truck, but that was a terrific delivery time. Angels kept us posted throughout the day of delivery regarding the progress of the driver.
The one glitch we had was that the driver spoke 99.99% Russian and 0.01% English. It took a number of calls to communicate that someone would only be able to receive the car in the late afternoon. Angels, the trucking company, and I all worked together to overcome the language barrier. I had asked that the driver to meet us at a large parking lot near the dropoff location. He could not understand or locate the address. Angels found the address on Google, I had a GPS, and the trucking company representative also had the internet. The three of us were on the phone together till the driver understood where this major street was. Angels could not have been more attentive to spend loads of time with the driver and the trucking company to overcome the language barrier.
I had never shipped a car before. I really was hesitant and scared to entrust someone with my car. I happen to be rather fond of my automobile. Angels was so doting of my possession, that they proved to be true angels to someone in need. It appears that I will be needing auto transport services twice a year for the next six years, I can now rest easily that the angels at Angels will make all this an easy and efficient process.
Shipment Details
Origin State:
New York
Pickup:
Early
Destination State:
Texas
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1382369
Quote or Order Cost:
$995
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