Company Response Review Report Review
Cancellation of services

Terance Anderson Submitted this review about American Car Transporters Inc.
Review made Live: 6/3/2016 9:11:00 AM
Very nice & responsive until I emailed to cancel my shipment, as stated in the terms of the agreement, prior to a carrier being assigned. Assigned carrier next day and refused to return $200 deposit!
Shipment Details
Origin State:
Oklahoma
Pickup:
Not Provided
Destination State:
Georgia
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
267783-GB
Quote or Order Cost:
$550

Company Response
Mitch Chencin from American Car Transporters Inc. Submitted this response.
Response Date: 7/12/2016 6:57:00 PM
Mr. Anderson was refunded. Not sure where the confusion came into play. Even though a carrier was assigned, the customer was refunded.