Company Response Review Report Review
Missed every date given

David Submitted this review about AmeriFreight Car Shipping
Review made Live: 3/8/2011 10:15:00 AM
Pick up was planned for the week of 31 Jan. This dates came and passed, with no call from AmeriFreight. Had to call them to find out what the deal was. Ended up driving the car to their office no cost adjustment. Then when the car was finally picked up on 15 Feb was told the delivery would be the 22nd. Received a call from Stallion Transport with an adjusted delivery date of 24 Feb. Again this date came and passed with no call from AmeriFreight or Stallion Transport. Called numberous times and left messages, no returned calls. The only person that was responsive was the driver Mike. I will not use AmeriFreight in the future because their ability to keep the customer informed is very poor. The overall experience has been one missed date after another, with me having to track down why the dates were missed. Recommend you use a different company, I will in the future.
Shipment Details
Origin State:
Georgia
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Jonathan
Quote or Order Cost:
$845

Car Condition
  • Vehicle was dirty
  • Vehicle was damaged
Company Response
AmeriFreight from AmeriFreight Car Shipping Submitted this response.
Response Date: 3/17/2011 11:24:00 PM
It is regrettable that this customer had a less than satisfactory experience with AmeriFreight. We continually strive to improve on our performance and will use this experience as a lesson learned in doing things better for our customers.