Company Response Review Report Review
Charged additional fee at pickup

OB Submitted this review about AmeriFreight Car Shipping
Review made Live: 6/24/2010 12:52:00 PM
Told care would be delivered 5-7 days from pickup. Dispatched to company who shipped in 3 days - before I would be at destination. Friend 15 miles from destination offered to accept car; I was charged a $55 fee for changing destination. AmeriFreight should have covered this cost, since I only had to change the address because they dispatched outside the window I was quoted.
Shipment Details
Origin State:
Ohio
Pickup:
On Time
Destination State:
Texas
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
920501221-BN
Quote or Order Cost:
$690

Company Response
AmeriFreight from AmeriFreight Car Shipping Submitted this response.
Response Date: 7/5/2010 10:03:00 AM
Our Economy, Priority, and Select rates all have estimated delivery times. If a customer needs a guaranteed delivery time frame, the First Class rate option is available. AmeriFreight will do everything they can do accomodate schedules with the Economy, Priority, and Select, but can not guarantee delivery schedules under these rates. This person's order was handled by our Shipping Agent, Jonathan- direct line 678-369-4162.