Company Response Review Report Review
Customer service was A+

christian Submitted this review about AmeriFreight Car Shipping
Review made Live: 6/26/2025 11:54:00 PM
# 21140270 Before i went with Amerifreight i went with montway, once i got my reservation set for montway my broker became non responsive which made me worry. i called them to cancel my order then all of a sudden my broker started to text me back but i still decided to cancel. Samantha from Amerifreight texted me all the way through and answered any questions and when she wasn't available their care team would take over and also made sure if my car was picked up/delivered on time. The carrier that was dispatched to my vehicle was Nalbandian Transportation LLC and Diego was very responsive throughout the whole process. I have shipped cars before and have had brokers and carriers ignore my calls and text but Samantha and Diego were both very professional.
Shipment Details
Origin State:
Connecticut
Pickup:
On Time
Destination State:
North Carolina
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
21140270
Quote or Order Cost:
$780

Company Response
AmeriFreight from AmeriFreight Car Shipping Submitted this response.
Response Date: 7/9/2025 3:42:00 PM
Call or text Samantha Smith at (678) 619-0493 for discounted rates and excellent service. Customer feedback drives our business. We thank our customer for shipping with us and spending the time to leave us this valuable and helpful review!