Thank you for your feedback. We're glad to hear you were satisfied with the customer service and carrier experience. Regarding pricing, we understand how frustrating it can be when the final cost exceeds the initial estimate. Our economy rate is designed as a starting point based on market trends, but it does not guarantee a final price- it allows us to begin searching for a carrier willing to accept that offer. If carrier availability is limited or market conditions shift, we reach out with updated offers before confirming the shipment. Transparency is important to us, and we always strive to communicate these potential adjustments as clearly as possible.