matt kirkenmeier
Submitted this review about AmeriFreight Car Shipping Review made Live: 10/16/2021 11:40:00 PM
follow-up on my review. After the issues I had shipping my car, I was contacted by a Sr.Vp of the company. He assured me that he had discussed the issues I had with the associate I worked with and called me personally to apologize. I must admit I was surprised by the call. I was even more surprised that he was going to give me a refund on the cost I had using their service. I had not asked for, or demanded a refund and I thought it was a stand up thing to do. Its nice every now and then to have a company admit that there was in issue and reach out personally to remedy the situation. Thanks AmeriFreight for your honesty..
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Illinois
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1502067301-Ql
Quote or Order Cost:
$1600
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