Company Response Review Report Review
pick-up truck trasport

mike williams Submitted this review about Allstars Auto Transport
Review made Live: 7/6/2012 12:11:00 PM
i found allstars transport on the internet and contacted them for a quote to move a pick-up truck from hobbs new mexico to tavernier florida. dom explained to me that there were three levels of shipping available to me, economy, standard, and expedited and of coarse three different prices. i decided on the middle type which i was told would cost $870.00 dollars, and the vehicle should probably be picked up within 7 days after they received their credit card deposit from me. the paperwork was e-mailed to me and the deposit was given over the phone, this occured approximately 3 feb.2012. after about three weeks when the vehicle had not been picked up i called and talked to someone named mike that told me new mexico is a out of the way area and it would take additional time to get the vehicle picked up and when that does happen they will not bring it to tavernier florida like agreed because it is also a out of the way destination. on 15 june 2012 i finally hired a different company to transport the vehicle and received it where i wanted it in about 7 days. now i am trying to get my$150.00 dollar deposit back but am not having any success yet. please people be careful with who you choose for this service, and never use allstar transport they are a very dishonest company
Shipment Details
Origin State:
New Mexico
Pickup:
Never
Destination State:
Florida
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
212677
Quote or Order Cost:
$870

Company Response
irene from Allstars Auto Transport Submitted this response.
Response Date: 7/13/2012 1:39:00 PM
we did have a driver for him and we could not get a hold of him to get the car picked up if he would of answered he would of got his car picked up when he wanted to and as for the dep we worked and got him a trucking company and its not our falt he did not answer