Shipping vehicle from west to east coast
Medea
Submitted this review about
All Coast Auto Transport
Review made Live: 8/5/2019 9:17:00 AM
I am highly satisfied working with All coast auto transport. Not only they made the cheapest offer for transporting my car, Kevin was very professional and communicative throughout the process. I first read their yelp reviews and felt a little less confident about working with them; however, when I brought it up the doubt to Kevin, he explained the backstory behind all of the negative comments without trying to make himself look too innocent. Having family members in this business, I know that some people including other shipping companies do aim to take down your business. Here is my experience with them:
First, Kevin answered my texts and phone calls every single time.
Second, Kevin gave me updates regularly: including on the day we signed the contract, evening before the car got picked up, the day of pick up, evening before the car was getting delivered, and the day of delivery.
Third: you will be asked to wait afew days for the Kevin to find a driver and dispatch the order. Mine took two days.
Forth: once he finds a driver, Kevin will give you call and send an email with insurance document, diver's contact info, the day and potentially the time of delivery, and asks you to pay the broker's fee.
Fifth: you would contact the driver to discuss pick up location. it will not always be your driveway. The truck is huge and you might have to go to a shopping center or a wider street. The driver does an inspection for existing dent, scratch, and dysfunction to give you a report. He will give you an approximate drop off date.
sixth: The car gets delivered, but again the driver needs to assess the street and location of drop off, so you might have to take uber to drop off location. Also, there might be delivery day and time change because these drivers are human. They need to eat, rest (by government laws and regulations) and manage 8-10 deliveries. So expect afew hours to a day delay. Again, I have family members who are driver; this is why I am cutting them some slack.
Lastly, you would have to pay the drivers fee in cash or money order. He will do drop off inspection. If there is any issue, insurance pays for you.
They are trustworthy and good people to give business to.
