Don't use this company

Wally Submitted this review about All Coast Auto Transport
Review made Live: 4/17/2012 12:26:00 PM
I am a business man and have always stuck to my word. On 4/4/2012 i placed an order to have my car transported to Virginia. I made mentioned that it has to be there by the 4/19/2012. That was agreed made the deposit of $200 and everything was set. Car was to be picked up on the 4/16/2012. However on the 16th i called Mike who is the sales person gave me another # to call and no luck i spoke back with him, he told me car will be picked up on the 18th becuase it only takes a day to transport( this was not mentioned before). I said really anyway, called this morning 4/17/2012 to double check i was told by Mike that i have to wait until next week. Seriously i need to the car this weekend. And note he reminded me that there was no refund on my $200.
They lied point blank and even on 4/4/2012 i mentioned i had someone cheaper he said" dont trust them because they are scammers lol really Mike you are the scammer.


Very disappointed in your service :(

Company Response
Helen Stabile President from All Coast Auto Transport Submitted this response.
Response Date: 4/20/2012 10:41:00 PM
This customer placed his order with our company on 4-4-12. He indicated the vehicle was ready at any time for pick up and that he needed it to be delivered no later than the 19th. We dispatched this vehicle to a carrier on the same day we took the order for immediate pick-up. The customer cancelled indicating the car was not ready. He then changed his 1st available pick-up date to the 6th. We once again dispatched this vehicle to a carrier for pick-up on the 6th. The customer cancelled AGAIN stating the car would now not be ready for pick-up until the 18th. And get this; he wants it transported and delivered on the 18th! His secretary has also confirmed that the original shippers invoice sent at the time the order was placed did indeed reflect this customer's requested pick up date of 4-4-12. Even after realizing it was hs error and not ours, he will not remove this unfounded review.