Company Response Review Report Review
Rip Off

Gerald Cameron Submitted this review about All Coast Auto Transport
Review made Live: 1/1/2012 11:06:00 AM
I was Quoted $300.00, $200 up front $100 COD. After the agreement I was called and said it would be another $100, I agreed. When the driver finally came to pick it up( after a week with me calling cause I was paying storage and was told it would be a couple of days.) He said he couldn't cause it was to big even though I told them all the infomation. All Coast Transport called me and then told me I have to pay the driver for not picking up my vehical as well as not returning my $200. I ended up towing my vehical with another car so it was not that big of a deal. The people there where very rude and tried to turn it around on me. I would never use there services again and will report to BBB as well as any internet site so other people do not get riped off with there scam.
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
47865-IY
Quote or Order Cost:
$300

Company Response
Helen Stabile President from All Coast Auto Transport Submitted this response.
Response Date: 1/1/2012 11:33:00 AM
CUSTOMER ATTEMPTING TO TRANSPORT HAZARDOUS MATERIALS- At the time of placing this order, this customer indicated he needed to transport his inoperable van with a blown engine. When the carrier driver arrived, he did not refuse the transport due to the size of the van, it was refused after discovering it was loaded with heavy materials and contained hazardous materials including C02 containers and gasoline containers. Although the driver carrier incurred time and fuel costs to drive to this location, he followed DOT regulations designed to protect drivers, our highways and safety of others which is clear this customer had no regard or concern for.