Company Response Review Report Review
Successful SUV delivery from TX to WA

Brian Submitted this review about Agape Auto Transport LLC
Review made Live: 6/28/2012 7:51:00 PM
Agape successfully found a carrier to transport my SUV from TX to WA. Brandie from Agape was very responsive via both email and the phone. I spoke to one other representative from Agape; they were polite and prompt but I did feel they might not be as knowledgeable as Brandie. And of course, the bottom line, the SUV arrived in great condition and on time (even clean which was surprising because it was on an open carrier).

Couple things I will be aware of the next time I ship a vehicle. Agape was operating on business days only but for some reason I was marking calendar days; led to some confusion over first available date and the time within which the car would be picked up. Also, it's worth noting that it there's a large pickup window, then it's a safe bet that your vehicle won't really get much priority until the end of that date range (meaning if it gets picked up quickly, that's likely just opportunistic as opposed to Agape really pushing your vehicle to carriers).
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
Washington
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
114440-HD
Quote or Order Cost:
$1140

Company Response
Rebekah A from Agape Auto Transport LLC Submitted this response.
Response Date: 6/29/2012 1:15:00 PM
Brian, thank you for taking the time to post a review. We enjoyed assisting you with your transport. For customers looking to ship their vehicle, please note the Rock Bottom Shipping option is designed for customers would like to save some money because they are not in a hurry to get their vehicle shipped super fast. The pickup is guaranteed within 10 business days from the date the vehicle is made available. Some vehicles are picked up on the first day the vehicle is available, while others may take longer into the 10 business days. This really depends on the demand on route and the availability of the carriers. We try to get every vehicle assigned as quickly as possible.Thank you again for the opportunity to assist you! To request a fast, free quote call Agape Auto Transport at (615) 758-2522 or email customerservice@agapetransport.com