Company Response Review Report Review
Extremely Unprofessional Customer Service

Ryan K Submitted this review about AAA Anytime Inc.
Review made Live: 11/26/2014 1:57:00 PM
AAA Anytime is an extremely deceptive company. They market themselves as if they have their own trucking fleet, yet they contract outside companies. This not only makes AAA not liable for anything but it adds for risk of delays. The first time my car was scheduled the truck driver did not arrive anytime near the 3 hour window that they told us. AAA Anytime then charged me an additional $250 to reschedule while claiming that because I did not clearly state the specific time frame on my contract it was my fault. Not only was their customer service extremely poor but they were holding my $1200 hostage without negation for any type of reimbursement. Please don't fall trap to their deceptive practices.
Shipment Details
Origin State:
Pennsylvania
Pickup:
Late
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Kelley
Quote or Order Cost:
$1500

Company Response
Paul Everich from AAA Anytime Inc. Submitted this response.
Response Date: 11/26/2014 2:10:00 PM
Dear Ryan K you are not our customer. You do not appear anywhere in our database. Please remove this false review and contact the correct carrier. Note: AAA Anytime, Inc. does infact have a fleet of eleven car carriers. Thank you very much