Company Response Review Report Review
Very Dishonest and Deceptive!

Rusty Bray Submitted this review about AA Auto & Home Movers
Review made Live: 9/14/2010 8:55:00 AM
I felt very confident in using this company because of the contract and gauranteed dates they provided initially. Upon siging the contract they never met their obligations and went two weeks over before they finally found a driver. Upon finding a driver, they called and asked for $300.00 more than the contract price! I even agreed to that because I was desperate to get it picked up. They provided me with the driver info and I called they day he was supposed to pick up the vehicle and he said he decided to take another vehicle instead. When i called back to AA Automovers, they said tough luck, we assigned it to him and we can't help you anymore! They also said we are keeping my $225.00 down payment but never rendered any services. I am in letigation right now because of this deception.
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Kentucky
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
J34294
Quote or Order Cost:
$1215

Company Response
Mark from AA Auto & Home Movers Submitted this response.
Response Date: 9/14/2010 9:34:00 AM
Mr. Bray owed $580 in storage fees to the seller (an auction), who would not release the vehicle for shipment because of the storage bill. His statements are untrue.