Company Response Review Report Review
CHARGED AND NEVER PICKED UP MY CAR

LISA Submitted this review about 7 Star Auto Transport
Review made Live: 5/4/2014 1:19:00 PM
SIMPLE: GABY LIED, THEY CHARGED MY DEBIT/VISA, THEY SAID THEY HAD A DRIVER
NOT TRUE "the driver cancelled"
THEY DID NOT HAVE A DRIVER AND NEVER REFUNDED MY MONEY,

YOU ARE WELCOME TO EMAIL ME TO ASK IF THIS IS TRUE AND ACCURATE, IT IS NOT PROFESSIONAL OR FAIR TO BE TAKEN FOR YOUR MONEY BY COMPANIES THAT SAY THEY
WILL PROVIDE A SERVICE AND THEN "Because you signed a contract we won't refund your money"


Lisa
Shipment Details
Origin State:
Michigan
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
GABY
Quote or Order Cost:
$1100

Company Response
Jack Saban from 7 Star Auto Transport Submitted this response.
Response Date: 11/11/2014 3:06:00 PM
1st carrier, Falcons Transport (Casey) was dispatched, carrier had a problem on the road and was to be delayed 2 days, immediately 7 Star got a 2nd carrier so customer did not have to wait 2 days, but customer decided to cancel knowing deposit would not be refunded since a truck was assigned and on route for pickup.