Company Response Review Report Review
Transport Of land rover

Alex jardin Submitted this review about 7 Star Auto Transport
Review made Live: 12/27/2013 3:16:00 PM
I will never use again this company. They don't respect their engagement/contract for the pick-up, delivery dates and for the cost.
They wanted to deliver the car earlier while it was clear nobody could receive the car. They did hold the car until I accept to pay more than the contractual COD.

Bad experience!!
Shipment Details
Origin State:
Washington
Pickup:
Early
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
176690-EI
Quote or Order Cost:
$600

Company Response
Jack Saban from 7 Star Auto Transport Submitted this response.
Response Date: 1/3/2014 1:08:00 PM
7 Star did not charge ANYTHING else than agreed on. Customer was not present at delivery when the CARRIER arrived. Customer had NO ONE to receive car. Carrier took car to storage until customer was ready. CARRIER (not 7 star) charged customer for having to hold and move vehicle to a different location.