Satin Evans
Submitted this review about 5 Star Auto Transport Review made Live: 5/19/2008 9:40:00 AM
This was the worst experience I have ever had dealing with any type of company. The car was never delivered and after it was three weeks late. I called Five Star several times and at first I received a voice mail and no one ever returned my calls. The last week the phone would just ring and no one would answer. I tried to go through their web site to track the vehicle but it was down. I contacted the County Sheriff to report the car stolen. The Sheriff located the car in California and it had been sitting there for three weeks accumulating storage fees of $15.00 a day. We had to hire another company to pick up the car and deliver it to Iowa. I ended up paying storage fees plus an additional $1200.00 to get the car shipped to Iowa. I do not recommend Five Star at all and warn you against doping business with them.
Shipment Details
Origin State:
Hawaii
Pickup:
On Time
Destination State:
Iowa
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Evans#9N
Quote or Order Cost:
$1905
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