April – I figured you’d be writing this review sooner or later. There are very few times when I will actually charge a fee if I have not moved a vehicle. However, I’m sick of doing my job only to have an inconsiderate person bend the truth and then claim that I am the liar. Truth is there will always be the occasional customer that will book an order with my organization and several other brokers at the same time. Each time this happens and then cancel I have personally done extensive work to get the order booked, locate a carrier, check the carrier’s documents, and ensure my customer’s satisfaction of pick-up and delivery dates. If I do all these things and they tell me they have located another carrier or are otherwise no longer interested in moving their vehicle, then I simply shred their order and wish them well. However, if you book the order and I have done all these things AND the carrier is in route to pick up the vehicle then there are others affected by your inconsiderate behavior and a fee will be charged as per the agreement on 1st Call’s website. The carrier has saved a spot on the truck for you, spent increasingly costly fuel to get to the pick-up location, and most importantly in my view, I have a contract with them to pick-up your vehicle and you have a contract with me!! I do not enjoy charging this fee as I am in the business of moving cars. Again though, you leave me no choice when you do not consider the repercussions of your actions. Booking your vehicle shipment with multiple auto transporters is simply wrong. It’s like ordering takeout from three different delivery joints only to pay the one delivery driver who shows up at your doorstep first. Did the other two not make the food you ordered? On Friday, June 20th I had flown down to Florida to attend a wedding in Sarasota. I took the earliest flight (630AM) so I could hole up in a hotel room after I arrived and get my work done. I noticed when I arrived at the hotel that an order was processed the previous night at around midnight. I attended to some other calls and finally was able to call the customer on the order form, Doris Painter, at 3:41PM EST to discuss the details of her order. She informed me that her daughter’s (April Miller’s) boyfriend had stolen Ms. Painter’s vehicle and it was impounded in the City of Pittsburgh Tow Yard. I empathized with her situation and she asked me to get it out of