VERY DISHONEST!!!

Manuel Submitted this review about 1Flat-Rate LLC
Review made Live: 11/9/2011 10:41:00 AM
I will NEVER use 1flat-rate again. Do not use this broker. STAY AWAY!!!!!!!! 1flat-rate is VERY DISHONEST!!!!!
1 flat-rate DOES NOT HAVE A WORKING WEBSITE? Why, so they keep people in the dark about their brokers fee & other policies.
I spoke to ray the business owner after my car got picked up, & he made it very clear to me that all he really cares about is getting his $200 brokers fee. I did not know that normally 1flat-rate charges at least $200 until after my car got picked up. ray was very rude, & insulting to me on the phone.
I strongly recommend using another broker that charges less than $200 for their fee!!


Company Response
1Flat-Rate from 1Flat-Rate LLC Submitted this response.
Response Date: 11/9/2011 3:51:00 PM
Oh Lord...there is always one, isn't there...??....Firstly, we give you a price and it does not change. What you are quoted is the full and final amount.........You then receive an email from us informing you of, among other things, what part of the total is our fee. We are probably one of the only companies who do this. Our fee is not $200...(I wish)..........I was not rude or insulting on the phone.......although that was a struggle....... I still have teeth marks on my tongue...!!!!....So - - Why did this one write this fictional review....????......He was quoted $1050 and that is exactly what he paid after delivery. His car was picked up on time and delivered safely, on time....!!!! - - -So....what...???.....Well, ...when he received the email showing our fee of $100....yes.....$100.....he decided to call me and seek to have that amount reduced....!!....Hello...!!!............... Manuel.....it appears English may not be his first language. It also appears he does not understand that in this great country of the USA, companies need to make money in order to provide the 24 hour....7 day service we provide. - - - - - - -