Review Report Review
a bunch of lazy liars

sam Submitted this review about 1 Shot Express Transport LLC
Review made Live: 1/30/2011 2:24:00 PM
DO NOT TRUST THIS COMPANY WITH YOUR VEHICLES!
This is the second time I've had to write my review because 1 Shot purposely flagged my original review (0 stars) and said I wasn't a customer so my review was removed. Apparently they do this with a lot of the bad reviews they receive. I provided a customer number, and they said they "were unable to locate my order." Had to deal with transportreviews.com directly to get this resolved and have my review posted again. No wonder 1 Shot already has 21 COMPLAINTS filed against them with the Better Business Bureau, even though they've only been in business since Feb 2010, according to the BBB website.

I had made and gotten confirmation of my order for sept17, unfortunately i had gotten into a car accident about a week before the pick up date. i promptly called and asked for my order to be put on hold until my truck could be fixed and ready for shipment. talking to greg at this point was a pleasure, he always answered the phone and always called me back and replied to my emails. when my vehicle was out of the shop i called greg back and made a pickup date for the 30th. this is when things went oh so wrong.
see, im in the marine corps and i was restationed from quantico to pendleton. i cant just wait for my truck to be picked up, i had to get to california. so i left my truck and checked into my new unit. the 30th had come and gone and i had not recieved any calls explaining why. all my calls went unanswered, all my emails went unanswered, all voice mail boxs were full. FINALY i was able to get in contact with dave, who then informed me that after i made arangements for the 30th, my order was thrown asside and never bothered with. so, i gave dave a chance to save the day. again, same story, i could only get him to answer the phone once every two weeks, he never got a driver assigned to my vehicle (well he said he had one but then that driver canceled for no reason). so after filing a dispute to the BBB (with which the have an F rating) they decided to cancel my order without notifying me. what a bunch of poor sports with no work ethic. finaly i met chris, who happened to be the guy replying to my BBB complaints, he said that they would still be happy to ship my vehicle, i said sure why not, you already have my money (150 dollar deposit) he said he would call me back in ten minutes after he talked with his dispatcher. of course and on par i have not recieved a call back in over a week, i just booked my truck with another company who will have my truck picked up soon.
DONT WASTE YOUR TIME AND SANITY ON THESE CROOKS!
Shipment Details
Origin State:
Virginia
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
27132-ds
Quote or Order Cost:
$900