Company Response Review Report Review
Customer Service was Great!

Jinny Submitted this review about 1 All Aboard Auto Transport
Review made Live: 4/29/2010 1:31:00 PM
Fletcher is the man to talk to at All Aboard Auto Transport. I really took my time researching different companies. The main reason I picked All Aboard was because of the reviews & Fletcher's responses to them. The overall rating for the review was 99% for this company. I had contacted a few companies prior to All Aboard & they gave me bits & pieces of information, but once Fletcher got on the phone, he explained in detail how the process works. He stated that his the vendor between me & the Company that picks up the car. Once I agree he puts a quote out on a website for Trunk Companies to accept & whoever wants to pick up the car will accept the bid & then they deliver the car. I must have contacted this poor man at least 5 time if not more, & he was patient with me & answered all my questions. The car was picked up a day late & arrived a day late, but it was delivered within 5 days so can't complain. The car was delivered at 7:30pm Pacific Time so that must have been 10:30pm Eastern Time & Fletcher still picked up. Awesome! He was there every step of the way & he made me feel like I was an important customer. Thanx Fletcher!
Shipment Details
Origin State:
Washington
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1255
Quote or Order Cost:
$575

Car Condition
  • Vehicle was dirty
Company Response
Fletcher from 1 All Aboard Auto Transport Submitted this response.
Response Date: 5/1/2010 11:47:00 AM
No, Thank you Jinny for your business and this review. As far as the calling I have all the call forwarded to my cell phone after hours and as long as I am awake I will pick up.....Fletcher