Company Response Review Report Review
Julie Johnston 602-428-6878

J. Fisher Submitted this review about Auto Shipping Group LLC
Review made Live: 3/1/2017 11:38:00 AM
I had never shipped a car prior to this one, and felt nervous about the process. Julie was so helpful in walking me through the vehicle shipment process and answering all of my questions. I researched many companies and Auto Shipping Group, hands down, went above and beyond anyone else during my inquiry to provide a thorough outline of the process. My choice to use ASG was entirely based on the service I was provided before even "ordering" the shipment.

Due to a variety of factors unrelated to the actual shipment process and having nothing to do with Auto Shipping Group, this transport was nearly 4 months in the works. I appreciated Julie's patience and guidance as I coordinated some details about the vehicle purchase and the shipment dates.

Julie coordinated a carrier who was able to pick-up the vehicle even sooner than we anticipated, and he worked with us to accommodate our vehicle's larger size- due to a roof rack and lift kit it barely fit on the truck, but the carrier was willing to figure it out to make it work for us. The original shipment was scheduled to take 7-9 days, but he delivered it a day earlier which was a pleasant surprise and took the time to look over the car with us upon delivery and answer a few questions. He even cleaned it off a bit (He had driven through a snowstorm and rain storms).

Julie was in touch throughout the entire process from start to end making sure that we were satisfied and all went smoothly. I highly recommend ASG and Julie Johnston.

Thank you,
Jenny

Shipment Details
Origin:
Scottsdale, Arizona
Pickup:
On Time
Destination:
Andover, New Hampshire 03216
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
11222503
Quote or Order Cost:
$1459

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 3/1/2017 6:19:00 PM
JULIE JOHNSTON 602-428-6878 JULIEJ@AUTOSHIPPINGGROUP.COM Jenny it was my pleasure to assist you in your transport. We strive to make our customer's moves smooth and stress free for them. Enjoy your truck in your new state and I wish you and your family the very best. If the need arises to transport a vehicle again in the future I look forward to working with you again. Best Regards, Julid CALL ME TODAY FOR A FREE WORLDWIDE SHIPPING/TRANSPORT QUOTE 602-428-6878